Privacy
Privacy Policy for Upland CA Plumbing Experts: What We Collect and Why
This page explains what information Upland CA Plumbing Experts collects when you use this site or call dispatch, what it is used for, and what you can ask us to do with it.
What we collect
When you call, we collect the phone number you call from, the address of the job, a description of the problem, and anything else you tell dispatch. When you email, we collect your email address and whatever you write. When you browse, the site may log basic technical data such as the pages viewed, the browser type and the approximate region, as most websites do.
This site has no account system and no forms, and we do not ask for payment details on the site or by email.
How we use it
Call details are used to route the job to a plumber serving the address and to follow up if the call drops. Email is used to reply to you. Technical data is used to keep the site working and to understand which pages are useful.
We do not sell your personal information.
Who receives your details: the routed plumber and service providers
The plumber the call is routed to receives the address, phone number and job description, because they cannot do the work without them. Service providers that host this site or carry phone calls may process data on our behalf. We may disclose information when the law requires it.
Advertising cookies and analytics on this website
This site does not set advertising cookies. If analytics are added, they will measure page visits and will be described here first.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it, by writing to [email protected] from the address you used. California residents have these rights under state law, and we apply them to every visitor. We will reply within the time the law allows.
How long call and email records are kept
Call and email records are kept for as long as they are needed to route and follow up on a job, and to answer questions about it afterwards. After that they are deleted or made anonymous. If you want them removed sooner, use the request route above.
Privacy on outside sites linked from this website
Some pages link to outside sources, such as a City department or a state agency. Those sites have their own privacy practices, and this policy does not cover them.
Children's privacy and changes to this policy
This site is meant for adults arranging plumbing work. If this policy changes, the new version replaces this one on this page.
Email address for privacy questions and what to include
Write to [email protected] and include the phone number or address you used.